Seven Ways to Be the Leader Everyone Wants to Work For

Seven Ways to Be the Leader Everyone Wants to Work For Written by Dr Susan Roberts [EdD, MHRM]   Achieving productivity and financial targets are generally top priorities for business leaders.  Provided service and/or product orders are being maintained at optimal levels, targets that are not being met by employees over a sustained period are likely to elicit ‘why’ questions from managers. This article outlines likely employee responses in terms…  Read more

The Essential Tips for Handling Workplace Conflict: A Staff Manager’s Guide

The Essential Tips for Handling Workplace Conflict: A Staff Manager’s Guide Written by Susan Roberts, HR Specialist.   Handling workplace conflict arising from: words that should not have been said, faulty assumptions about why someone has behaved the way they have, disagreement about decisions made, differences in personality, beliefs and backgrounds, unmet needs, or ambiguity in role and direction is never easy, especially if you are a party in the…  Read more